Innovative solutions

Software for remote technical assistance

iAR-SAT is a tool for the remote technical assistance with multiple functionalities that makes use of new technologies, such as Augmented Reality.


IAR-SAT has been conceived as a services platform, where features are continuously improved and new functionalities are added, allowing the guidance of users remotely:

Live video streaming
Incorporation of indications in Augmented Reality with lines and arrows
Real-time edition of images between client and server
Incorporation of notes with texts
“Freeze” function: it is possible to freeze the image in high quality on the expert side and client side to make notes on a fixed background. As soon as this function id deactivated, the integrated traces are positioned in AR on the client side, and the expert receives again the video stream.